Faqs

Yes! We offer convenient airport pick-up service at Abeid Amani Karume International Airport for all our customers. Whether you’re arriving on an international or domestic flight, our team is ready to ensure a smooth and hassle-free start to your journey.

HOW IT WORKS:
Meet & Greet: Our representative will be waiting to welcome you at the arrivals area, holding a sign with your name for easy identification.

Flight Monitoring: We track your flight in real time to ensure timely adjustments in case of any delays or early arrivals.

Direct Car Handover: Your rental vehicle will be ready for you at the airport, allowing you to drive off immediately without the need for additional transfers — or, if you prefer, we can take you to our office instead.

24/7 Support: We’re available any time of day to ensure your arrival and pick-up go smoothly.

What We Need From You:

— Your flight number and arrival time

— A valid driver’s license and identification

Please ensure that your flight number, arrival time, and a valid driver’s license are shared with us prior to your arrival via E-mail or WhatsApp.

Let us take the stress out of your arrival — your Zanzibar adventure starts with us.

To legally drive in Zanzibar, all foreign visitors are required to have a Zanzibar Temporary Driving Permit, even if you already hold an international or national driver’s license. At GetYourRide.rent, we make this process easy and hassle-free for our clients.

What You Need to Drive in Zanzibar:

A valid National or International driver’s license.

A Zanzibar Temporary Driving Permit (Mandatory for all foreign drivers).

We Handle the Permit for You
As part of our rental service, we can arrange the Zanzibar Temporary Driving Permit on your behalf. To issue the permit, we will need:

A copy of your valid driver’s license.

A passport-sized photo (digital is fine).

Your flight details.

A small permit fee ($15 USD per driver).

We recommend you send us these documents before your arrival via E-mail or WhatsApp so we can have everything ready when you land.

Yes, we offer vehicle delivery and collection services from both the ferry terminal and hotels.

Stone Town area or ferry terminal: $5 One-way

Hotels outside Stone Town (e.g., beach resorts): $25 One-way

Please provide the exact location and preferred time, and we will gladly arrange the vehicle pickup accordingly.

We are proud to offer economical driver services at competitive rates to ensure your comfort and convenience. Below are our affordable rates based on the number of passengers:

1 — 6 Passengers: $150.00 per day

7 — 12 Passengers: $225.00 per day

13 — 25 Passengers: $335.00 per day

To arrange a driver, please provide us with your travel details, including the number of passengers, the dates and times you require the service, and your preferred vehicle. We will confirm availability and the total cost based on your itinerary.

Our goal is to provide you with top-notch service at an affordable price. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you!

We are pleased to offer you a premium, comfortable, and seamless experience in Zanzibar.

SERVICE OFFERED:

VIP Private Transfer (Air-conditioned Ultra-Exotic Luxury SUVs with professional chauffeur).

Pick-Up/Drop-Off Locations: Zanzibar Airport, Ferry Terminal, or Hotel.

Availability: 24/7 upon request.

Includes: Complimentary bottled water, onboard Wi-Fi (subject to availability), meet-and-greet service.

HOW TO BOOK:

To confirm your VIP transfer, please provide:

Full Name

Arrival/Departure Details (flight number with arrival time or ferry time)

Pick-up and Drop-off Locations

Preferred Vehicle Type (Toyota Landcruiser Prado, Toyota Land Cruiser V8, Range Rover Sport SDV6 HSE, Lexus LX 570, etc.)

To request a detailed price list, please send an email to E-mail or text us on WhatsApp. Once we receive your details, we will promptly confirm availability and send a final quotation.

BREAKDOWN OR GETTING STUCK – WE’RE HERE TO HELP!

At GetYourRide.rent, your safety and peace of mind are our top priorities. If you experience a breakdown or get stuck during your rental period in Zanzibar, here's what you can expect:

Contact Us Immediately

If you run into trouble, call our 24/7 customer support right away. We’ll assist you promptly — whether it’s sending a mechanic, arranging a replacement vehicle, or organizing towing if needed.

Emergency Hotline: +255 792 761 531.

Please provide Your Location, Vehicle Plate Number, and a brief description of the issue.

Ensure Your Safety

While waiting for assistance:

Turn on your Hazard Lights.

Use the Warning Triangle if it’s safe.

Stay near the vehicle, especially in remote areas.

Avoid Unauthorized Repairs

Please do not attempt major repairs yourself. Unauthorized fixes may result in additional charges. For small issues (like a flat tire), feel free to contact us first—we’ll advise the best course of action.

Who Pays?

If the issue is due to Mechanical Failure, we’ll cover all the costs.

If the situation arises from Driver Error, Off-Road Driving, or Negligence, repair and towing fees may apply.

— Check the Weather Forecast

Always check the local forecast before starting your trip. Avoid traveling during heavy downpours or thunderstorms.

— Drive Slowly and Carefully

Rain reduces traction and increases stopping distance. Drive at lower speeds and avoid sudden braking or sharp turns.

— Watch Out for Potholes

Roads in Zanzibar, especially outside urban areas, can be damaged or flooded. Potholes may be hidden under water.

— Avoid Flooded Roads

If you can't see the road beneath standing water, don’t attempt to cross. You could get stuck or damage your vehicle.

— Use Headlights Properly

Keep your headlights on during rain to improve visibility, but avoid high beams as they can reflect off the rain and reduce visibility.

— Maintain Safe Following Distance

Leave extra space between your car and the vehicle ahead in case you need to brake suddenly.

— Keep Tires and Brakes in Good Condition

Ensure your tires have good tread and proper pressure. Have your brakes checked regularly for responsiveness.

— Watch for Pedestrians and Motorbikes

People and motorbikes may use the road edges more during rain, increasing the risk of accidents.

— Prepare for Muddy or Slippery Roads

Especially in rural areas, unpaved roads can become slippery and hard to navigate. A 4x4 vehicle is often preferable.

— Carry Emergency Supplies

Include a flashlight, raincoat, water, and a first-aid kit in your car. A fully charged phone and a power bank are also essential.

In general, here's what you need to know about fuel in Zanzibar:

TYPES OF FUEL

Petrol (Gasoline) and Diesel are both available.

Most cars in Zanzibar run on petrol, but some 4x4s and larger vehicles may use diesel.

Only One Standard Grade is available. No Premium or High Octane variants.

FUEL STATIONS

Found mainly in Urban Areas: Stone Town, around the airport, and a few along the main roads to areas like Nungwi, Paje, and Jambiani.

In rural or remote areas (especially on the east coast or in the north like Nungwi), fuel stations are sparse.

FUEL PRICES

Prices are regulated by the Zanzibar Utilities Regulatory Authority (ZURA), so there's little variation between stations.

As of early 2025, expect prices around TZS 3,000 – 3,500 per liter (~USD $1.15 – $1.35), but this can change with global market conditions.

PAYMENT

Cash only, in most places. Tanzanian Shillings (TZS) are preferred.

Very few stations accept mobile money (like M-Pesa) or credit cards — PUMA is one of the exceptions.

QUALITY AND SAFETY

Stick to known stations like Oryx, Puma, Lake Oil, GAPCO, United Petroleum for reliable fuel.

Avoid fuel sold in bottles or jerry cans on the roadside, especially in tourist-heavy areas—they may be diluted.

FUEL EFFICIENCY

Zanzibar is a small island, so fuel consumption is generally low unless you're driving long distances daily.

Even a full tank (~40 – 50 liters) can last a week or more depending on your route.